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Do You Offer Discounts on Your Items?
Do You Have a Print Catalog?
What Payment Types do you Accept?
How Much is Shipping and How do you Ship?
Are All of Your Jewelry Items New?
What Happens After I Place an Order With You?
What do I do if There is a Problem With my Order?
Is Your Silver Jewelry Real?


Do You Offer Discounts on Your Items?
Once you have made your initial purchase with SUZABELLA, we will send you your very own coupon code to use with your next purchase!

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Do You Have a Print Catalog?
Right now we are in the process of compiling catalogs with some of our more popular items. Once we have these catalogs, you can just request that one be sent to you. For now, you can view our entire jewelry line at www.925silvercatalog.com If you see anything you would like to purchase in our online catalog, just make a note of the item number and contact us here. We will be more than happy to list that particular item for you. You can also purchase directly from the online catalog. Just contact us for your own personal vendor code.

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What Payment Types do you Accept?
We accept Paypal, Money Orders and Cashiers' Checks Do keep in mind that if you send a money order or cashiers' check that we will wait for payment to clear before we process your order.

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How Much is Shipping and How do you Ship?
All domestic shipping is free. If you live outside of the Continental US and would like to receive our products, please check the shipping matrix. If you do not see your country listed, please contact us for a shipping quote. We ship our items via USPS First Class. For outside of the Continental US, we use USPS First Class International.

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Are All of Your Jewelry Items New?
Absolutely! All of our jewelry comes straight from the manufacturer and is prepared for shipment at our processing center.

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What Happens After I Place an Order With You?
Once we have confirmed that your payment has cleared, your order will be processed. After processing is complete, your items will be sent out from our shipping center. We will send you emails letting you know exactly where your order is and what is happening. Once we do receive the tracking number from the Postal Service, we will also send that to you as well so you will know exactly when to expect your items. As always, feel free to contact us at any time with any questions you may have.

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What do I do if There is a Problem With my Order?
Please contact us right away! We stand behind our products 100%! Please read our "terms" page for more information.

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Is Your Silver Jewelry Real?
Absolutely! All of our merchandise is of excellent quality and is guaranteed to be .925 Sterling Silver unless otherwise noted. Sterling silver manufacturers use a variety of techniques to minimize tarnishing (such as a rhodium finish), hence finishes may vary. Since we carry a huge variety of styles from many different sources, we DO NOT guarantee nickel free jewelry.

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Last Updated: 13 May 2017 23:14:47 PDT home  |  about  |  terms  |  contact
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